We do not accept returns that the customer does not like or has purchased for the incorrect vehicle. Should there be any questions regarding vehicle fitment, please contact us and we would be happy to address them prior to placing an order!
Refunds will not be issued due to poor or incorrect installation. Professional installation is assumed and recommended on all products sold.
*Please note that if a return is accepted, any initial shipping costs and insurance protection paid will be deducted from the refund as shipping related costs are non-refundable*
Returns Within 5 Days of Purchase
Any merchandise return will be accepted within 5 business days but must be in the original condition as when purchased.
- No refund without an authorization (Please refer to the "Return Process" section below for all the details).
- If the product satisfies any item under the non-returnable products list, it will not be considered for a return. This list is outlined below.
Returns After 5 Days of Purchase
Any merchandise return after 5 business days must be preauthorized and will be subject to a 25% restocking fee. An unauthorized return will be refused.
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No refund without an authorization (Please refer to the "Return Process" below).
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If the product satisfies any item under the non-returnable products list, it will not be considered for a return. This list is outlined below.
Non-Returnable Products
The following products are not returnable:
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Any products that have been modified, damaged, painted or installed
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All carbon fiber products
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Final sale or discontinued products
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Special ordered products
- Products purchased for more than 30 days since the date of the order
Return Process
To start a return, you can contact us at sales@racingbees.com
- For Online Purchases: Proof of purchase and photos of the product will need to be submitted to us to initiate a return request. If approved, the product must be shipped back to our facility, at your expense (we do not provide shipping labels nor cover shipping fees, duties, and any applicable taxes for returns). Once your product has arrived at our facility and there are no issues following our inspection, a refund will be processed via the method of payment at initial purchase. Please note that the initial shipping cost and any insurance protection paid will be deducted from the refund as shipping related costs are non-refundable.
- For In-Store Purchases: Proof of purchase will need to be presented to initiate the return process.
Shipping Protection & Insurance
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Non-Refundable Fees: If you opted for Route Shipping Protection at checkout, please note that this is a non-refundable service fee. This premium is paid to a third-party insurer to protect your package while in transit.
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Claim Resolutions: In the event of a lost, stolen, or damaged package, Route will provide a refund for the subtotal of the order or a replacement. The original shipping costs, taxes, and the Route premium itself are not eligible for a refund.
Note:
- RACINGBEES is not responsible for defective or damages caused by installation or misuse of the product.
- Due to the nature of after-market products, we do not take any responsibility for damages, theft, or liabilities after the product has left our location. We always ensure products are inspected by our quality assurance team, citing no defects and/or damages, prior to a sale.
- We reserve the right to not accept the return of products which, in its sole discretion, do not satisfy the return criteria.