We do not accept returns that the customer does not like or has purchased for the incorrect vehicle. Should there be any questions regarding vehicle fitment, please contact us and we would be happy to address them prior to placing an order!
Refunds will not be issued due to poor or incorrect installation. Professional installation is assumed and recommended on all products sold.
Please note that if a return is accepted, any initial shipping costs and insurance protection paid will be deducted from the refund as shipping related costs are non-refundable.
Returns Within 5 Days of Purchase
Any merchandise return will be accepted within 5 business days but must be in the original condition as when purchased.
- No refund without an approved return request (please refer to the "Return Process" section below for all the details).
- If the product satisfies any item under the non-returnable products list, it will not be considered for a return. This list is outlined below.
Returns After 5 Days of Purchase
Any merchandise return after 5 business days must be preapproved and will be subject to a 25% restocking fee. An unapproved return will be refused.
- No refund without an approved return request (please refer to the "Return Process" below).
- If the product satisfies any item under the non-returnable products list, it will not be considered for a return. This list is outlined below.
Non-Returnable Products
The following products are not returnable:
- Any products that have been modified, damaged, painted or installed
- All carbon fiber products
- Final sale or discontinued products
- Products labelled as open box or defective at the time of purchase
- Special ordered products
- Products purchased for more than 30 days since the date of the order
To qualify for a return, the returned item must be in its original packaging, unused/uninstalled, and unopened with all original tags, hardware, and accessories included. Items showing signs of wear, installation, mounting, stains, or marks may not be eligible for a refund.
If a returned item is deemed unsuitable for a return, RACINGBEES reserves the right to refuse the return.
Return Process
For Online Purchases: Start your return here. Proof of purchase and photos of the product will need to be submitted to us to initiate a return request. Once approved, return your product to our facility using the portal. Purchasers that opted in for Checkout+ will have free returns; purchasers that opted out are responsible for all return shipping fees, duties, and any applicable taxes. Once your product has arrived at our facility and there are no issues following our inspection, a refund will be processed via the method of payment at initial purchase. Please note that the initial shipping cost and any insurance protection paid will be deducted from the refund as shipping related costs are non-refundable.
For In-Store Purchases: Proof of purchase will need to be presented to initiate the return process.
Defective Products
If your item arrives with a manufacturer defect, is not functioning properly, or is missing parts, please submit a return here and include photos of the issue. Do not install the product. Items that have been modified, damaged, painted, or installed are not returnable.
Damaged or Lost in Transit — Claims
If your package is damaged in transit, lost, or stolen, this is handled as a claim rather than a return. You can start a claim here.
If you opted into Checkout+: your order is covered by package protection. If your package is lost, stolen, or damaged in transit, once approved, we'll work with you to replace the item or issue a refund. For damaged items, please include a photo of the damage when you file.
If you opted out of Checkout+: your order is not protected against carrier loss or damage, and we're unable to cover replacements for shipping-related issues.
Please inspect your order when it arrives and file any claim within 30 days of the delivery date. Claims outside of this 30-day period will not be valid.
Note
- RACINGBEES is not responsible for defects or damages caused by installation or misuse of the product.
- Due to the nature of after-market products, we do not take any responsibility for damages, theft, or liabilities after the product has been installed. We always ensure products are inspected by our quality assurance team, citing no defects and/or damages, prior to a sale.
- We reserve the right to not accept the return of products which, in its sole discretion, do not satisfy the return criteria.